Effective date: January 2, 2025
Blacksburg Law (“us”, “we”, or “our”) operates the blacksburg-law.com website (hereinafter referred to as the “Service”).
This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from blacksburg-law.com.
Definitions
Service
Service is the blacksburg-law.com website operated by Blacksburg Law.
Personal Data
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data
Usage Data is collected automatically when using the Service. This may include:
- IP address
- Browser type and version
- Pages visited, time and date of visits, and time spent on pages
- Device identifiers and diagnostic data
Cookies
Tracking Cookies Data
Cookies and similar tracking technologies (e.g., beacons, tags) are used to analyze user behavior and enhance the Service.
- Session Cookies: Used to operate the Service.
- Preference Cookies: Used to remember preferences and settings.
- Security Cookies: Used for security purposes.
You can configure your browser to refuse cookies or alert you when a cookie is being sent. However, some parts of the Service may not function properly without cookies.
Information Collection and Use
We collect various types of information to operate and improve the Service, communicate with you, and ensure compliance with applicable laws and regulations.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Cookies and Usage Data
- Phone number (used for communication and consented SMS notifications)
Tracking Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
You can configure your browser to refuse cookies or alert you when a cookie is being sent. However, some parts of the Service may not function properly without cookies.
Text Messaging Policies
To ensure transparency and compliance, we adhere to the following SMS policies:
- Insufficient Detail Provided for Consent Section
- For SMS opt-in consent occurring outside of the website, we require detailed, clear, and explicit language that informs users of what they are agreeing to.
- Screenshot of SMS Opt-In Consent Language Required
- A visual record of the SMS opt-in consent language will be maintained for compliance purposes.
- Call-to-Action (CTA) Accuracy
- All CTAs related to SMS communications are compliant, clear, and accurate. Users can opt out of receiving SMS messages by texting STOP or can obtain assistance by texting HELP.
- Required Disclosures in Terms and Conditions
- Necessary legal disclosures have been added to the Terms and Conditions to ensure transparency and compliance.
Use of Data
Blacksburg Law uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent, and address technical issues
- To send updates, appointment reminders, and other relevant messages
We may use your contact information to send you various messages, including appointment reminders, check-ins, and other quick updates relevant to our services.
Text Messaging Consent
We collect and retain text messaging originator opt-in data and consent. This information will not be shared with third parties. By opting in, you consent to receive text messages from us.
Data Retention and Transfer
We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. Your information, including Personal Data, may be transferred to and maintained on servers or computers located outside your state, province, country, or other governmental jurisdiction, including the United States, where data protection laws may differ from those in your jurisdiction.
If you are located outside the United States and choose to provide information to us, you consent to the transfer of your data, including Personal Data, to the United States for processing. By using the Service and submitting your information, you agree to this transfer.
We take all reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will occur to an organization or a country unless adequate controls are in place to protect your data and other personal information.
Disclosure of Data
Legal Requirements
Blacksburg Law may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Blacksburg Law
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We do not share the phone numbers collected from users, along with the consent received, with any third-party providers.
Service Providers
We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective, and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@blacksburg-law.com